Tuesday, 18 December 2012

Eastgate parking update - A case of immoral business practices

Cllr Clare Pritchard, Cabinet Member for Town Centres, spoke today in response to a statement issued by Excel parking, the company responsible for issuing parking notices at Eastgate car park during the summer.

Excel have advised motorists who received a Parking Charge Notice (PCN) in respect of a parking contravention between 2nd June 2012 to 8th July 2012, that they will not be pursuing unpaid PCN's and as such these Notices have been cancelled. They’ve also stated that they will not be refunding PCN's which have been paid for legitimate parking contraventions.

The managing agent has issued a subsequent statement saying they are unable refund any monies paid to VCS as they did not issue the fines. The monies were collected by Excel parking and all the information relating to the notices is held by VCS.

Cllr Pritchard said; “We’ve had many complaints about the way the parking restrictions were imposed on Eastgate. I must stress that this car park is not owned by the Council, however we’ve worked extremely hard, on behalf of the people affected, to try and get a satisfactory resolution to the problem and we’ve negotiated to get the time allowed back to three hours and the unpaid notices issued between 2nd June and 8th July cancelled.”

Cllr Pritchard continued; “However, we are extremely disappointed to see Excel parking and the letting agent unable to reach an agreement on the issue of refunding those motorists who paid and, as we have no statutory powers over either party, it would seem we have reached an impasse. Therefore we would advise motorists who paid the fine for notices during this period to write to Excel parking asking for a refund, outlining the difficulties this may have caused and also to seek their own legal advice. It is important to stress Accrington town centre remains open for business and car parking across the town remains free.”

The address to write to is: EXCEL PARKING SERVICES LTD Unit 2, Europa Court, Sheffield Business Park, Sheffield S9 1XE.