With funding from the Big Lottery, a partnership has been created between Age UK Lancashire, Hyndburn CAB, HARV, Lancashire Women’s Centre, Maundy Relief Trust and Scaitcliffe Community Centre. In addition we have representation from Hyndburn Borough Council as Councillor Kerry Molineux is on the Project Board.
The overall aim of the Hyndburn Advice Network (HAN) project is to improve the level and quality of advice for the people of Hyndburn. The key partners are working together with the wider advice and information community to improve the level of provision available and the referral process between groups. Hyndburn CAB is the lead organisation and has a project team comprising:
Jill Myers - Project Co-ordinator
Catherine Haseley - Generalist Outreach Adviser
Rachael Brodie - Volunteer Recruitment and Development Worker
To help promote the project and give Clients easier access to advice and support, a website has been developed that will go live on Monday 20th October 2014. The website provides information for Hyndburn residents in an easy to read format with links to external websites for further detail on specific topics. It has up-to-date news items as well as more detailed Big Issue pages.
A directory of local advice, information and support services, the Hyndburn Handbook can be accessed via the site. You will find that your organisation has been listed in this directory with a clear link to your own website. The subject areas have been identified from your site. If you would like us to change these or edit your details please contact Jill Myers, the Project Co-ordinator to discuss this. She can be contacted on 01254 304122 or email@example.com.
Catherine holds advice sessions at each of the partners’ venues and Rachael helps partner organisations identify their training and development needs for both staff and volunteers. We are increasing the skills and knowledge of staff and volunteers working for key partners through targeted training.
Client referrals are made between the key partners and we are hoping to extend this process to include other agencies. In the longer term we are aiming to establish a network of advice and information agencies, both statutory and voluntary, that will continue to work together after the lifetime of the project. This network will ensure that a Client’s needs are addressed effectively by making appropriate referrals with the provision of services by many different agencies appearing seamless to the Client.