Tuesday, 18 October 2016

MP backs Electricity North West’s priority service for vulnerable customers

MP backs Electricity North West’s priority service for vulnerable customers

I am giving my support to Electricity North West’s priority service register which is available for all vulnerable customers across the North West during a power cut.

The region’s network power operator offers extra support to vulnerable customers during unexpected power cuts, including the elderly or those with a medical dependency on electricity and I would urge those customers in Hyndburn to register.

Electricity North West’s vulnerable customer scheme may just save someone’s life. If you know anyone that would suffer as a consequence of a loss of electricity then contact ENW and ad their name to the Priority Service Register.

Stephanie Trubshaw, head of customer experience for Electricity North West, said: “We’re delighted that MP Graham Jones is supporting our Priority Service Register and he has highlighted the vital support on offer to our vulnerable customers in Hyndburn.

“We have a range of different welfare options so that we are on hand to offer extra support so that you are safe and comfortable in your own home while our engineers are working hard to restore the power.”

To sign-up to the Priority Service Register please visit www.electricitynorthwest.co.uk/priority or call 0800 195 4141. To discover more about the extra support on offer watch our Priority Service video here.

If you experience a power cut you can call 105 or 0800 195 4141 for free or follow @ElectricityNW on Twitter or report the fault online here.